Seasonal Consumer Contact Center Agent

                       Are you a people person with a passion for delivering outstanding service?

                                                              ONE Crna Gora DOO Podgorica

                                     is looking for dynamic  individuals to join our team during the

                                Summer Season as Consumer Contact Center Agent

                                                   3 vacancy  in Podgorica

If you thrive in a fast-paced environment, love connecting with people, and have an eye for turning challenges into opportunities, we want to hear from you!

What You'll Be Doing:

•             Customer Connection: Manage a variety of inbound and outbound calls with flair, ensuring every customer interaction is a positive one.

•             Social Media Support: Be part of our online presence – provide extra support on social media platforms because we're not just about calls!

•             Problem Solver: Dive into customer needs, untangle information, and provide solutions with a smile.

•             Sales Savvy: Seize the moment to introduce exciting new products, upsell, and be a driving force in our growth.

•             Relationship Builder: Go the extra mile to build lasting relationships with our customers – we're all about connections.

•             Organized Records: Keep our call center database in tip-top shape by recording every conversation as per our operating procedures.

What We're Looking For:

•             Education: A minimum high school degree – we value diversity and welcome various educational backgrounds.

•             Experience: Previous experience in customer support is a plus, but if you bring enthusiasm, that's what matters most!

•             Language Skills: Excellent knowledge of English, both verbal and written.

•             Target Achiever: Set and surpass personal and team targets because success is what we strive for!

•             Communication Skills: Strong phone and verbal communication skills, coupled with active listening.

•             Written Communication: Ability to communicate clearly, concisely, and concretely in a friendly and professional manner.

•             Adaptability: Customer-focused with the ability to connect with different personality types.

Apply until 06.05.2024.