Campaigns Management Specialist

Purpose of the position: Execution of marketing initiatives that drive customer engagement and retention. 

Main Tasks:

• Create, configure, and manage CVM campaigns in line with agreed business objectives, campaign plans, and commercial priorities.
• Test, execute and monitor correct configuration of campaigns.
• Monitor campaign performance against defined KPIs and targets, providing regular reporting, analysis, and actionable insights.
• Coordinate campaign requirements, timelines, and implementation activities with relevant internal stakeholders to ensure timely and accurate campaign delivery.
• Identify and implement opportunities to improve and automate campaign management processes, reporting, and operational controls.
• Maintain appropriate campaign documentation, execution records, and tracking to ensure accuracy, traceability, and compliance with internal procedures.
• Ensure the effective operation of campaign management systems and coordinate the resolution of issues affecting campaign execution.
• Other duties as requested from the supervisor.

Education: University diploma in Business Administration / Statistics / Economics / or related fields.

Experience and Qualifications: At least one year experience in the company. Preferred relevant marketing experience, preferably working with CRM systems, data environments, and/or CVM/CRM areas.

Skills:

• Medium MS Excel skills (able to work with large data sets)
• Strong analytical skills
• Strong problem-solving skills
• Business awareness
• Customer centric
• Able to handle a heavy workload under pressure with competing priorities
• Very good multitasking and organizational skills
• Good command of English language