Operations Support Specialist

Date: 21 Apr 2026

Location: Tirane, ALB, AL, 1001

Company: One

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Purpose of the position: The HR Operations Support Specialist plays an operational role in supporting the HR Benefits function through effective management of thirdparty contracts, vendor relationships, and logistics coordination.

 

Main Tasks:

  • Serve as a point of contact for external service providers (vehicle service companies, logistics suppliers, etc.).
  • Coordinate daily interactions to ensure timely service delivery and address operational issues or escalations.
  • Collaborate with internal HR teams to communicate updates and ensure alignment between business needs and vendor services.
  • Support the endtoend process of contract administration with thirdparty providers related to vehicle services and other HR third parties.
  • Track contract timelines, renewals, amendments, and compliance obligations.
  • Maintain accurate documentation and ensure consistency with internal procurement and legal requirements.
  • Manage the scheduling and practical arrangements for activities related to HR operational needs.
  • Ensure proper tracking, storage, and maintenance of HR-related materials or equipment.
  • Contribute to process optimization to streamline administrative and logistics workflows.
  • Maintain databases, logs, and documentation related to contracts, vendor interactions, and logistics.
  • Prepare regular status reports and dashboards on operational KPIs.
  • Ensure data accuracy and confidentiality of employee and vendor information.
  • Other duties as needed.

 

Education: University Degree.

 

Experience and Qualifications: Minimum 3 years in similar position.

 

Skills: 

  • Very good MS Office skills.
  • Very good English written & spoken.
  • Strong analytical skills, organizational, time management skills / planning and organizing skills with the ability to execute plans effectively / available to work overtime when needed.

One Albania