Operations Support Specialist
Date: 21 Apr 2026
Location: Tirane, ALB, AL, 1001
Company: One

Purpose of the position: The HR Operations Support Specialist plays an operational role in supporting the HR Benefits function through effective management of third‑party contracts, vendor relationships, and logistics coordination.
Main Tasks:
- Serve as a point of contact for external service providers (vehicle service companies, logistics suppliers, etc.).
- Coordinate daily interactions to ensure timely service delivery and address operational issues or escalations.
- Collaborate with internal HR teams to communicate updates and ensure alignment between business needs and vendor services.
- Support the end‑to‑end process of contract administration with third‑party providers related to vehicle services and other HR third parties.
- Track contract timelines, renewals, amendments, and compliance obligations.
- Maintain accurate documentation and ensure consistency with internal procurement and legal requirements.
- Manage the scheduling and practical arrangements for activities related to HR operational needs.
- Ensure proper tracking, storage, and maintenance of HR-related materials or equipment.
- Contribute to process optimization to streamline administrative and logistics workflows.
- Maintain databases, logs, and documentation related to contracts, vendor interactions, and logistics.
- Prepare regular status reports and dashboards on operational KPIs.
- Ensure data accuracy and confidentiality of employee and vendor information.
- Other duties as needed.
Education: University Degree.
Experience and Qualifications: Minimum 3 years in similar position.
Skills:
- Very good MS Office skills.
- Very good English written & spoken.
- Strong analytical skills, organizational, time management skills / planning and organizing skills with the ability to execute plans effectively / available to work overtime when needed.
