Store Sales Representative, Tirane

Purpose of the position: Help people learn about, shop for, and get the most out of our products and services. You work directly with customers 

and state-of-the-art products to meet sales objectives and handle administrative aspects of each sale, including cash transactions.

Main Tasks:

• You will be the first and the final stop in a customer’s shopping experience, so your job is incredibly important and really sets the tone for a customer wanting to return.
• Identify customers’ needs, offer the most appropriate solutions to them and overcome objections.
• Educate customers on products and services, focusing on their unique selling points
• Meet and exceed established sales targets.
• Maximize sales profitability by focusing on Key business initiatives, promotions and offers.
• Comply with company’s policies, procedures and guidelines not only towards customers but also in back-office operations (documents, applications etc).
• Assist with in store merchandising and cleaning.
• Ensure that you’ve charged customers appropriately and dispense the correct change. Assist them with billing requests.
• Other duties as requested by the supervisor.

Education: University Degree.

Experience and Qualifications: 1-2 years’ work experience in retail or customer care environment.

Skills: 

• Superior Customer Service accompanied with strong communication skills and consultative selling.
• Must be results and customer oriented with team spirit and high degree of integrity.
• Operating in personal computer and handsets.
• Familiarity with telephony and wireless technology preferred.
• English knowledge.